Engagement With Conversational Agent–Enabled Interventions in Cardiometabolic Disease Self-Management: Systematic Review

Abstract

Background: Well-designed conversational agents can improve health care capacity to meet the dynamic and complex needs of people self-managing cardiometabolic diseases (CMD). However, a lack of empirical evidence on conversational agent–enabled intervention design features and their impact on engagement make it challenging to comprehensively evaluate effectiveness. This review synthesizes evidence on conversational agent–enabled intervention design features and how they impact on engagement to inform the development of more engaging conversational agent–enabled interventions that effectively help people with CMD to self-manage their condition. Objective: The aim of the study is to synthesize..